Check the event you have bet on has not been affected by any unforeseen circumstances. A rule 4 may have come into effect in a horse race or there may have been a dead heat.

If you have bet on the exchanges then there will be a percentage charge on your winnings. Set your personal settings to the percentage you pay on winnings so you can always see the real returns you can achieve from a bet.

If you are still concerned a mistake has been made then contact the bookmaker you placed the bet with directly. Customer service e-mail addresses:


10Bet - support-en@188bet.co.uk

188Bet - csd@support.10bet.co.uk

32Red - support@32redbet.com

888sport - 888sport enquiries

Bet365 - support@customerservices365.com

Betbright - support@betbright.com

Betdaq - helpdesk@betdaq.com

Betfair - info@betfair.com

Betfair Sportsbook - Betfair Sportsbook enquiries

Betfred - support@betfred.com

BetStars - BetStars Support

BetVictor - help@betvictor.com

Betway - sports@betway.com

BlackType - info@blacktype.bet

Boylesports - care@boylesports.com

Bwin - Bwin support page

Coral - help@coral.co.uk

Ladbrokes - Ladbrokes support page

Marathon Bet - care@marathonbet.co.uk

Matchbook - accounts@matchbook.com

NetBet - NetBet Support

Paddy Power - support@paddypower.com

Sky Bet - Sky Bet enquiries

Sportingbet - Sportingbet enquiries

Sporting Index - enquiries@sportingindex.com

Stan James - service@stanjames.com

Titanbet - support@titanbet.com

Totesport - customercare@totesport.com

Unibet - info-uk@unibetsupport.com

William Hill - William Hill enquiries

Winner - sports@winner.com